How do you define value from a vendor from your conferencing provider?

What are the values that drive the success of your conferencing initiatives? Is it advice? Design? Is it the amount of functionality that you receive with the service?

We’ve seen a great deal of changes in the conferencing landscape over the past year. Users have increasingly begun to make calls on their cell phones rather than their desk phones. Changes like the aforementioned evolution of calling platforms have led us to ask ourselves internally; what drives the success of a clients collaboration efforts? At ConferenceShopper we believe that the success of our clients should be built on support, mobility, and collaboration.

What should you expect from your conferencing provider?

Today there is a multitude of different types of Web and Audio Conferencing services. When evaluating a new Collaboration service, what are some of the items that you should expect? Should it be mobile centric? Should it be able to seamlessly tie into your desktop, mobile, and tablet device? At ConferenceShopper we’ve had the privilege of watching the Conferencing world grow and evolve over the past years. In doing so, we believe conferencing should now be able to not only integrate with your mobile devices, but should natively provide a video, web, and audio service regardless of the device the product is being accessed on.